Terms of Service

Nutrevia is a digital service that turns the answers you give in our quiz into a personalized nutrition plan, delivered as a PDF. The plan is built by a team of nutritionists with assistance from internal software. It is a wellness product, not a medical service, and it does not replace advice from a doctor or registered dietitian.

Prices are shown on the pricing page in euros (EUR) and include applicable VAT. Payment is processed by Stripe; we never see or store your card details. You will receive a receipt by email as soon as the payment clears. If a charge fails, the order is cancelled automatically and you are not billed.

If you are a consumer based in the EU, you have 14 calendar days from the date of purchase to withdraw from the contract and receive a full refund, no reason required. Important exception: because the plan is a personalized digital product, this right ends the moment we begin generating your plan if you explicitly agreed to start delivery before the 14 days are up (you'll see this confirmation in the checkout). To withdraw, email [email protected] with your order number.

We deliver your plan as a PDF attached to an email, sent to the address you provided in the quiz. Delivery happens within 24 hours of purchase, and usually sooner. If 24 hours pass and nothing arrives, check your spam folder, then write to [email protected] and we'll resend immediately.

Nutrevia provides general nutrition guidance for healthy adults. The plan is not medical advice, not a diagnosis, and not a treatment for any disease. If you are pregnant, breastfeeding, under 18, managing a chronic condition, taking prescription medication, or have a history of eating disorders, talk to a qualified healthcare professional before changing your diet. To the maximum extent permitted by law, Stratoventures LLC is not liable for indirect, incidental, or consequential damages arising from use of the plan. Our total liability for any claim is limited to the amount you paid for the plan.

The plan we deliver is licensed to you for personal, non-commercial use. You can print it, save it, and follow it. You cannot resell it, redistribute it, or publish it. The Nutrevia name, logo, site content, and software are owned by Stratoventures LLC and protected by copyright and trademark law.

You can stop using Nutrevia at any time and ask us to delete your account by emailing [email protected]. We can suspend or terminate access if you abuse the service, attempt to extract data at scale, infringe someone's rights, or violate these terms. Where the issue is fixable, we'll usually warn you first.

We may update these terms occasionally. If a change materially affects your rights or obligations, we'll send a notice to the email tied to your account at least 14 days before the change takes effect. Continuing to use the service after that date means you accept the updated terms. Older versions are archived and available on request.

These terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-laws rules. Disputes will be resolved by binding arbitration in Albuquerque, New Mexico, under the rules of the American Arbitration Association. If you are an EU consumer, nothing in this section deprives you of the protections of mandatory consumer law in your country of residence — you may bring proceedings in the courts of your domicile if EU law so requires.

For any question about these terms, your order, refunds, or anything else: [email protected]. The legal entity behind Nutrevia is Stratoventures LLC, a limited liability company registered in New Mexico, United States.